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Method 1: Self-service exchange in store
1. Choose a branch that is most convenient for you and tell us
2. Submit the fully packaged return and receipt to your designated store clerk
3. The store clerk will collect and return the goods after confirmation.
4. Exchange for new products on the spot
Method 2 Express Exchange
1. Our courier specialists will arrive at your designated location at the designated time to collect the goods.
2. We will recycle and return the goods after confirmation.
3. The brand new goods will be delivered to your designated delivery location via express delivery again.
ps Users need to bear the costs incurred by express delivery
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